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Evolution & History of DIAL

Our Journey​

  • How it all started: DIAL was born from a collaboration between industry experts and young champions, attracting AI talent from EPAM.
  • Taking off: Internally launched at EPAM, achieving 30,000 weekly active users providing a secure, centralized access to AI tools through both API and UI.
  • Driving business value: DIAL evolves into a vendor-agnostic, open-source middleware with a Unified API, driving ROI through targeted AI solutions.
  • Advanced applications: Specialized apps like DIAL RAG, StatGPT, DIAL XL, and Mindmap are added to the DIAL ecosystem.
  • App Server, Agentic Framework, Marketplace: DIAL supports app hosting, development, and a Marketplace for multi-agent solutions.
  • SaaS: In March 2025, we are introducing DIALX, the public SaaS version of the DIAL platform.

DIAL roadmap is not publicly available, but you can refer to About Us to learn more about DIAL history and evolution timeline.